Earn with every purchase!
Loyalty points
For orders placed on our website that have been completed, you will receive loyalty points.
Points will be awarded by calculating 3% of the total value of the order and become active within 14 days of completing the order.
The value of your orders is calculated in your account and turned into loyalty points, which you can use later to pay for new orders.
Loyalty points
Frequently asked questions
What are loyalty points and how can they be obtained?
- For orders placed on our website you will receive loyalty points.
- Points will be awarded by calculating 3% of the total value of the order and become active within 14 days of completing the order.
- Example: for an order of 100 Euro you will receive 300 loyalty points of 0.01 Euro each. 300 points = 3 Euro
How can I see how many points I have accumulated?
- The value of your orders is calculated on your account and turned into loyalty points, which you can later use to pay for new orders.
- New points have a waiting period of 14 days until they become available for use, and only if they come from an order successfully delivered to the destination.
- You can check your available loyalty points and their status in your account at the section My Rewards.
How can I use the loyalty points?
- When you place a new order on our website, you will find in the Shopping cart the indications necessary to transform the available points into a voucher as well as the voucher codes already generated.
- By applying the points in the form of a voucher, the discount will be automatically shown to the total payment of your order.
- Loyalty points cannot be used to pay shipping rates.
General conditions
- Loyalty points can only be obtain for orders placed online on the elemental.eu website
- Elemental partners who have a business account do not benefit from this loyalty program.
- It is possible that when purchasing products in promotions or in the form of special packages, given that they already benefit from price reductions, no loyalty points will be allocated.
- Loyalty points are also awarded for orders for which other points are used.
- When canceling an order for which loyalty points have been used, they will be returned to the account or canceled, as appropriate.
- If you cancel an order, the points you were to receive based on it will also be canceled.
- Loyalty points cannot be turned into money.
- Loyalty points, generally, cannot be combined with other discounts and vouchers.
- Loyality points are valid for 90 days, and vouchers obtained by converting loyalty points are valid for 30 days from generation.
- Loyalty points cannot be transferred from one customer account to another.
- Loyalty points can not be awarded retroactively.
- Any attempt of fraud of the loyalty program will result in the cancellation of all rewards.
- We reserve the right to change the rules and the manner in which loyalty points are awarded and used, without prior notice.
You can earn with every review!
Get Vouchers for your reviews
Elemental premium cosmetics
You can win up to 100 EUR in vouchers!
Write your opinion about products and earn 1 Euro for each review! You can win up to 100 Euro!
After you ordered products form our website, you can write reviews! Once they are approved you will receive a voucher.
Reviews can be positive or negative. Just make sure they are as informative as possible. The more informative and useful they are to other customers, the more votes they will get.
01.
How can I use these vouchers?
- Place a new order and enter the voucher code into the specific section of your Shopping Cart
- The discount will automatically show up in the payment total of your order
- Vouchers cannot be used to pay shipping rates
02.
General conditions to obtain the vouchers
- Reviews should be a decent length, not just a few words
- Reviews should be informative, not just "product ok", "recommend" or similar
- Reviews cannot be a question, an opinion about another product, or a commercial claim
- The program only applies to reviews made online at elemental.eu
- Maximum number of reviews is 100 per customer account
- Vouchers cannot be converted to cash, are not retroactively awarded, and cannot be transferred from one customer account to another
- Vouchers are valid for 90 days
- Any attempt to fraudulently enter the voucher program will result in the cancellation of all assigned codes
- We reserve the right to change these terms without prior notice
- We reserve the right to withdraw the vouchers if the reviews does not meet the conditions
This program is available from 30 January 2022.
